Gas Key Valve
Fantastic company, superior product, amazing customer service. Bought a solus fire pit. It is sleek and sexy and so well made. It wasn’t even that hard to get into place despite it weighing 250 pounds! working with their sales and customer service was a dream. I only wish it came with more fire stones… [it now does…] there weren’t enough to sufficiently cover in my opinion so we had to order another bag which was not cheap.
We are thrilled with our beatuful Solus fire pit! It was a pleasure working with this Vancouver company and even better knowing manufacturing is done in Vancouver. The product design is beautiful, the staff is knowledgable and helpful and the end result is that we have, not just a gorgeous source of heat on our deck, but a unique focal point and conversation piece.
We received excellent customer service upon visiting the Solus showroom. All of the aesthetic options and the working details were explained and shown to us while there in our one and only visit. Our purchase was then done through email and the pick up date was as stated and packaged extremely well for transport. We are extremely happy with our purchase – Hemi 36 in Cinder with extra concrete rocks.
Customer service and quality are unsurpassed. Working with Kris and Brad is so easy – they find the right product, walk our customers through all of their options, and , when there is a deficiency they work to fix any items immediately.